Returns & Guarantee
Say It Right, Every Time carries a 60-Day Say It Right Guarantee. Read it, try one page in a real conversation, and if it does not help, you get your money back.
How it works
Email support@officialhaven.com within 60 days of delivery with your order number and one line about what didn't land. We refund in full to your original payment method within 3 to 5 business days. You keep the book. No return shipping, no forms.
Why we give you sixty days
A book like this proves itself the next time a conversation turns, not on the day it arrives. Keep it somewhere you will pick it up, read a page here and there, and give it a few real situations. That is the honest test.
What's covered
- Any order within 60 days of delivery
- Damaged or misprinted copies, replaced free
- Gift purchases, with the refund going to the buyer
What's not covered
- Orders older than 60 days
- Bulk orders above 5 copies, please contact us first
How to start
One email: support@officialhaven.com with the subject "Refund" and your order number.
We would rather refund you than have a book you don't reach for sit unopened.